Shipping policy
Shipping Policy
Plenty of Freaks | Self-Care, But Spicier!
At Plenty of Freaks, we believe your self-care goodies should arrive safely, quickly, and discreetly. Here's everything you need to know about how we process and ship your orders.
Order Processing
We work hard to get your goodies on their way as quickly as possible!
Orders are typically processed and shipped within 1 business day after purchase, Monday through Friday, excluding weekends and major holidays.
Orders placed on weekends or holidays will generally be processed on the next business day.
While we strive for next-business-day shipping, occasional delays may occur due to product availability, order volume, or circumstances beyond our control.
Products fulfilled directly by our suppliers may have different processing times.
Please note that processing time is separate from the shipping carrier's estimated delivery time.
Shipping Methods & Rates
Plenty of Freaks primarily ships orders through the United States Postal Service (USPS).
Available shipping options may include:
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USPS Ground Advantage
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USPS Priority Mail
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USPS Priority Mail Express
Shipping rates are calculated at checkout based on your location, package weight, dimensions, and selected shipping method.
Not all shipping services are available for every product or destination.
Free Shipping on Orders $100+
Treat yourself a little extra!
Eligible U.S. orders totaling $100 or more qualify for free standard shipping.
The $100 minimum is calculated after applicable discounts and before taxes. Any applicable exclusions will be reflected at checkout.
Estimated Delivery Times
Delivery estimates are provided by USPS or the applicable shipping carrier and depend on the shipping service selected.
Please remember:
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Estimated delivery times begin after your order has been shipped.
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Weekends, holidays, weather conditions, and carrier delays may affect delivery.
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Expedited shipping does not guarantee same-day order processing.
Carrier delivery estimates are not guaranteed unless expressly stated by the carrier.
Discreet Packaging
Your privacy is our priority!
We understand that shopping for intimate wellness products is personal. That's why we ship orders in discreet, secure packaging, without unnecessary product descriptions or identifying details on the outside.
Required shipping labels and sender information may still appear on packages.
Order Tracking
Once your order ships, you'll receive shipping confirmation and tracking information when available.
Tracking updates may take some time to appear after USPS or another carrier receives your package.
Multiple Shipments & Supplier Fulfillment
Some products may be shipped directly from our trusted suppliers.
If your order contains multiple items, they may occasionally arrive in separate packages.
Supplier-fulfilled orders may have different processing times, packaging, and shipping methods.
Tracking information will be provided as available.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your purchase.
If you notice an error, contact us as soon as possible.
We will do our best to correct the address before your order ships, but changes cannot be guaranteed once an order has been processed or handed over to the carrier.
Lost, Delayed, or Damaged Packages
If your package is delayed, please check your tracking information for the latest updates.
If your order arrives damaged or contains an incorrect item, please contact Plenty of Freaks within 7 days of delivery.
For packages marked as delivered but not received, please contact us so we can review the circumstances and available tracking information.
We will review shipping concerns individually and provide appropriate assistance or remedies consistent with our Return & Refund Policy and applicabl